"It has been a singular pleasure to interact with Mr. Dave Lovan during the identification phase of our search for equipment that would comply with the USPS January, 2007, postage meter deadline. His timely responses to incoming phone calls and well-organized, knowledgeable presentation of company products created the environment that made the choice of supplier an obvious one.

Having received our new equipment and put it into immediate use, his recommendations met our needs exactly. Too often, exemplary service goes unnoticed. Mr. Lovan represents your company well at all times. I hope you will share with him my sincere appreciation for his exemplary service."

Barbara J. Kovarik
Administrative Assistant
Lane Memorial Blood Bank

"I just wanted to let you know that we received our new Mail Meter Machine today. Phyllis is downstairs right now mailing her little heart out! Kelly was a good teacher and very professional. We were very impressed with the machine's ability to come apart if we needed to fix jams. It will seal envelopes for us, and probably best of all, the stamps are SELF STICKING! Pretty high-tech stuff!

We asked that the machine be delivered before the end of the month so we could use it to do our mass mailing of catalogs (about 5 pounds each). You delivered just in time! We are impressed. We feel very confident that we will have a great relationship with Bullfrog Enterprises. Thank you for everything!"

Berta Meyer
Executive Assistant
Bob Drake Reproductions, Inc.

Dustin, Michael:

Thank you again for handling the printing of our Springfield Justice Center progress set. I know that it wasn't coordinated or formatted as consistently as you would have liked, so I am appreciative of your willingness to sort through the mess. As discussed, for the final printing at the end of January, we will furnish you with a hard copy of the complete drawing set so that you are not saddled with a similar challenge.

Have a great holiday season!

Randy
Robertson/Sherwood/Architects PC

"If I could create the perfect service technician, it would be Doug!"

Debbie
NPE

This morning I had a real emergency with my Neopost SM78, which had stopped working properly at 4:45 yesterday afternoon, with everyone in your service department gone for the day.

I called Dave Taylor first thing this morning and explained the situation to him. He told me that everyone was assigned servicing for the day, and that it would be tomorrow before the repairs could be done. I told him that my store could expect loss of revenue anywhere from $XXX to $XXX if we could not have the machine fixed today, and that we do have a service agreement with you. Dave asked that I let him do some checking of schedules and said he would call me back within a short time.

About 15 minutes later I received a call from Dave saying that a technician would be in our store today, probably around noon. I had an appointment that took me out of the store, and when I returned at 12:30 was surprised that Robert had already been here and that the machine was once more up and running.

I just wanted to let you know how much I appreciate that service! If you are ever in our area, please stop in.

Elaine Bryan
The UPS Store
North Bend, Oregon

"I'm very happy with the decision I made(with Tim's help) to order the IS-330. Thanks Tim, for all your help."

Mary Donnell
Bend Lock & Safe

Bullfrog has the most friendly and helpful staff. The equipment we got from them is working out perfectly!

Bruce Overbeck
Love Your Pets

"Our KIP 3000 has made my job infinitely simpler. It is incredibly user-friendly and forgiving and has given our firm the ability to digitally archive our comprehensive library of resource drawings. I do wish it came with a comprehensive manual and I just discovered it can scan in color!"

Sheri Konowitz
M.R. Richards Engineering, Inc